If you ever get stuck or need guidance on setting up or managing workflows, our team of down-to-earth experts is here to help. The way you contact us depends on whether you currently use Arbor MIS.
For Arbor MIS customers
If you are already using Arbor MIS alongside Arbor Workflows, please reach out via the usual channels you use to get help with Arbour MIS. Our recommended and quickest route is to send us a chat message:
- Open the chat widget on the main Arbor Help Centre.
- Alternatively, use the chat widget directly within your school’s Arbor site while logged in.
For non-Arbor MIS customers
If you do not currently use Arbor MIS but do use the workflows platform, you have two dedicated support routes for:
- Please use the widget located in the bottom right corner of any page on the Arbor Workflows Help Centre
- Alternatively, use the contact form on this page
FAQs and further reading
- Can the AI support chat agent help me? Yes! Our AI support chat agent has been fully trained on Arbor Workflows and has access to all the relevant documentation to help answer your queries quickly.
- Where can I find more guides? Check out the rest of the guides on our Arbor Workflows Help Centre for step-by-step instructions on building your first automated process.